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CRM Celfor

Celfor once again trusted Re|trai to update its website's functionality.

Giving greater relevance to the customer and the need to centralize information, Re|trai was asked to develop CRM features such as sales and communication history, personal equipment, and the creation of customized alerts for better customer monitoring.

In addition, a parts and accessories section was added to the website, with new categories and families to facilitate searches, as well as an area where videos, images, and information can be shared in a structured manner.